Frequently Asked Questions

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Frequently Asked Questions

Q: Do you provide web hosting? If so, what do you charge?
A: Yes, depends on type of site. Range is $10-$50* per month.
    *if bundling in website maintenance.

Q: What web page features do you provide (e.g., tools, calendar, galleries electronic sign up)?
A: All of the above if utilizing a Web Content Management System such as Google Sites, DNN or WordPress.

Q: How much time does it take to develop a website?
A: Average site development takes 30-40 hours depending on complexity and quantity of content and feature set.

Q: How do you calculate web design cost?
A: Based on years of experience... we estimate number of hours and resources required to accomplish goals.  Check out our Website Design Packages for more information.

Q: What type of web support do you provide once the design is complete?
A: Depends on your needs.  Hourly or routine monthly maintenance if desired.

Q: Do you provide a Help Desk?
A: Yes, all clients have 24/7 access to our Online help desk.  We are available 7AM-6PM M-F via phone, email or text.

Q: Do you analyze current web pages and make recommendations for improvement?
A: Yes.  Learn more here: Web Design and Search Visibility Evaluation.

Q: Can you incorporate features from a current page into a new design?
A: Many times yes. Depends on technology used and compatibility with the new code base.  For example, a PHP driven form may not integrate easily into a the .NET framework.

Q: People throw around the term SEO, but what does that really mean?
A: SEO or search engine optimization, is a method of organizing Online information (content) so that it is easily recognizable to search engines.  This increases the likelihood of the relevant content showing up (i.e., ranking), in search engine results pages (SERP).  Obviously, the higher the content ranks, the better the click through rate will be.  SEO is an on-going process.  Remember that content is key to success...create engaging high quality content, let the search engines know about it,...and WIN.

Q: Do you serve customers nationally or just local to the Charlotte NC area?
A: Most of our new clients are local to the Lake Norman area.  However, we have worked with many global businesses throughout the United States, Canada, Indonesia and India.